Policies

A Retainer Agreement will be sent to you once the date, time, and design have been selected for your appointment.
This must be completed, signed, and submitted before the retainer is paid.
Please enter your agreed appointment date and time in the Retainer Agreement to confirm these details.

Retainer payments are requested after you have read and signed the Retainer Agreement.

• Revelstoke: $100 CAD.
• Out of town: $150 CAD, or 50% of the estimate for larger projects. I’ll confirm the amount and send an invoice.

Your non-refundable retainer confirms your booking, the design, and is applied to your final tattoo session.

• Cancellation or rescheduling: To keep your retainer, email at least 48 hours ahead for Revelstoke, or one week ahead for out-of-town appointments. Shorter notice normally means forfeiture.

• Complete concept changes: A separate $75 CAD fee applies, while your retainer stays active. This fee is non-refundable and does not count toward your tattoo. Minor revisions and requests originally booked as flash are exempt.

• Late arrivals: Please email me as soon as possible if you’re running late. Arriving 30–45 minutes late incurs a $50 CAD late fee. If you’ve communicated by email but arrive more than 45 minutes late, the waiting time from your scheduled start is charged at the applicable hourly rate instead of the $50 fee. Depending on the time available, your appointment may need to be shortened or rescheduled.

• Missed appointments: If you haven’t arrived or communicated by email within 45 minutes of your scheduled start, your appointment is considered missed. I may close the studio, and your retainer is forfeited. A new retainer is required to rebook, with the amount increasing by $50 CAD after each forfeiture.

See the Retainer Agreement that was emailed to you for full terms, including transfers, emergency exceptions, and design-change notice requirements.

All parties in the studio will behave calmly and respectfully at all times. Failure to do so will result in the removal of such parties from the property.

Calm and Respectful means:
• Keeping a low volume of voice and activity
• Speaking politely to others
• Being clean and tidy with your items and person
• Following your artist’s instructions during your appointment
• Absolutely no violence or harassment towards anyone, especially the artist

Payment in full is due at the end of each session. If a tattoo involves more than one session, the retainer is held and applied to the final session.

I accept, in order of preference:
• cash
• e-transfers (tattoos@acousticink.ca)
• online payments: retainer on website, balance owing via an invoice link

Please do not come in if you are unwell. Contact me as soon as possible if illness may affect your appointment. If you arrive with a contagious illness, your appointment will not go ahead, your retainer will be forfeited, and you will need to wait until you are healthy to rebook.

• Women who are pregnant or breastfeeding
• Hemophiliacs
• Those with HIV, AIDS, or Hepatitis
• Anyone intoxicated
• Anyone under the age of 18. NO EXCEPTIONS. It is an entirely different insurance package that I do not have

If you fall into any of the above, you will not be permitted to book with Acoustic Ink. By continuing the booking process, you are confirming you do not fall into any of the above. You will forfeit your retainer if you book and are found to fall into any of the above.

• Have had a negative reaction to previous tattoos
• Have a heart condition
• Have epilepsy
• Have diabetes
• Are on blood thinners
• Are on antibiotics
• Are severely allergic to nickel
• Are on anti-rejection medications
• Have an extremely weakened immune system

If you fall into any of the above, you will have a conversation with me before proceeding to book in with Acoustic Ink. Failure to do so could result in forfeiture of your retainer.